Reference

Terms That Cover Your Account on ho788

These terms set out what you agree to when you open and use an account on ho788, including how deposits via DANA, OVO, and GoPay are handled, what conduct is expected, and how disputes are resolved.

Applies to all account holdersCovers DANA, OVO, GoPay depositsSubject to local law and eligible regionsUpdated when policy changesContact support for clarifications
ho788 Terms That Cover Your Account on ho788
HOW WE HANDLE THIS

Account Security and Policy Handling

These terms exist to protect both your account and the integrity of the platform. We apply consistent checks on deposits and withdrawals, require verified wallet ownership before DANA or OVO payouts clear, and retain account data only for as long as legally required or operationally necessary. Here is how we manage each area covered by these terms.

Data Retention

We keep your account and transaction records for the period required by applicable regulation. You can request a copy of your data by contacting support with your account ID.

Wallet Verification

Before a withdrawal reaches your DANA, OVO, or GoPay wallet, we confirm the wallet number matches the one on your account. This step protects your funds from misdirection.

Account Security

We use encrypted connections across the platform. You are responsible for your own login credentials; contact support immediately if you suspect unauthorised access to your account.

Policy Change Requests

To request a correction to your personal details or to ask about any clause, reach out via live chat or email. We aim to respond to account-specific queries within one business cycle.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear or you need to raise a concern about your account — including a disputed transaction processed through OVO or GoPay — our support team is the right first stop. Players in Bekasi and across Indonesia can reach us through the channels below. Have your account ID ready so we can locate your record quickly.

Live Chat Open the chat widget from your account dashboard. Describe your terms-related question and include your transaction reference if one applies.
Email Support Send your question to our support address listed in your account settings. Include your registered email and the clause number you are asking about.
Account Help Centre Our help centre contains indexed answers on account rules, wallet conditions, and what happens when a DANA deposit requires manual review.

Common Questions About These Terms

These are the questions we get most often about our terms and conditions. If yours is not listed, open a live chat session from your account page and our team will walk you through the relevant clause.

Yes. All funding methods — including GoPay, DANA, and OVO — are covered by these terms. Specific wallet conditions are also described on the deposit page.

We notify you via your registered contact details. Continuing to use your account after the update takes effect means you accept the revised terms.

Yes. Withdraw your available balance and contact support to close the account before the updated terms come into effect. We will process your closure request promptly.

Send a data request to our support email with your account ID. We will confirm the records we hold and provide them in line with applicable data obligations.

Sharing login credentials, using bots or scripts, providing false registration details, or attempting to manipulate wallet verification steps are all considered violations and may result in suspension.

Access depends on local law and is available only where permitted in your specific region. Check whether platform use is lawful under the regulations that apply to you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.