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How ho788 Handles Your Personal Data

This privacy policy explains exactly what data ho788 collects when you open an account, make deposits via DANA, OVO, or GoPay, and use our platform — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device dataYour right to access or delete data
ho788 How ho788 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove your personal data, our support team handles privacy requests directly. Send your request through any of the channels below with your registered account details so we can verify your identity before making any changes.

Live Chat Start a chat session from your account dashboard. Our team can log a formal privacy request and confirm receipt while you wait.
Email Support Send your data request to our support email address. Include your registered phone number or wallet ID so we can match your account quickly.
Account Help Centre Log in and navigate to Account Settings, then select Privacy and Data. From there you can submit a data access or deletion request directly.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply layered security across every point where your data moves — from account creation through to wallet withdrawals. Each of the four areas below reflects how we operate, not just what we promise.

Encrypted Connections

All data exchanged between your device and ho788 travels over SSL-encrypted connections. This covers login sessions, GoPay and OVO payment flows, and account updates.

Wallet Data Handling

Your DANA, OVO, and GoPay details are passed only to the relevant payment processor to complete each transaction. We do not store full wallet credentials on our servers.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention and Deletion

Account data is retained while your account is active. Once you close your account, we delete identity data within the period required by applicable local regulations in Indonesia.

Common Questions About Your Privacy on ho788

These are the questions we hear most often about data, cookies, wallet privacy, and your rights as an account holder. If your question is not here, reach us through live chat or email support.

We collect your name, email, phone number, and the wallet ID linked to your chosen payment method — DANA, OVO, or GoPay — along with device and session data at login.

No. Your wallet credentials are passed directly to the payment processor to complete the transaction. We store only a transaction reference, not your full wallet login details.

Log in, go to Account Settings, then Privacy and Data, and submit a data access request. Alternatively, contact us via live chat or email with your registered account details.

Yes. Submit a deletion request through Account Settings or via our support channels. We process requests within the timeframe required under applicable local regulations.

We share data only with payment processors like DANA, OVO, and GoPay — and only what they need to process your transaction. We do not sell your data to marketing networks.

We use session cookies for account login and analytics cookies for platform performance. You can disable non-essential cookies through your browser settings without affecting account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.